Definition

It is not a universal position. Each observation depends on the engine, model, question, language, market and date. Measurement must distinguish a brand mention, a cited URL and a recommendation as an option.

Useful distinctions

  • A mention names an entity; a citation attributes information to a source.
  • A recommendation can influence a decision without immediately producing a click.
  • A composite score should disclose its factors, weights, version and limits.

Observable signals

The concept can be examined through documented observations rather than promises:

  • mention frequency
  • citation frequency
  • accuracy
  • share of voice
  • change over time